A Big Picture Approach to solving complex business problems.
Our holistic approach to consulting connects you to all the resources you need to take your business to the next level, from stabilization through transformation and innovation.
We are a trusted partner that recognizes real change requires continued attention, and our approach is focused on strategic alignment, implementation and ongoing support.
Our Big Picture Approach enables innovation, ensures stabilization, and unlocks transformation.
Discover
We start by taking a deep dive into your current state so that we can identify opportunities for system utilization and process improvement.
Through this process we:
- Document and assess your systems utilization and all operational processes
- Look at everything from your orders to cash, forecasting, warehouse operations, and inventory management
Identify
Then we work to identify opportunities for system utilization and process improvement.
Through this part of the process, we:
- Create process and system recommendations
- Develop a roadmap for operational improvement, including implementation and system initiatives
Implement
We implement better technologies and processes, which involves a holistic, whole-system approach, working directly with end users.
We provide:
- Operational process improvement consulting
- Project management and execution of planned initiatives
- Execution and implementation of selected initiatives
Ongoing Support
- Highly responsive help-desk support services and operational consulting
- First level initial contact on applications/systems as your business systems liaison
- Manage escalated tickets to vendor, ensuring proper ticket resolution
- IT Guidance, System, Power BI and SQL reporting support
Our customer-centric services
Distribution Optimization
Our Distributor optimization services connect people processes, and systems to provide actionable insights with follow-through on the execution of key initiatives via our ongoing support model.
We help distributors get the most out of their systems, develop efficient processes, and enable their people to achieve the level of operational agility required for today’s competitive landscape. Learn more about Distribution Optimization.
White-Glove Support
Our white-glove support and consulting services offer a holistic approach to tackling issues that can disrupt operations. We act as your single point of contact, providing time-sensitive, mission-critical system support for essential business processes.
When you call us with an issue, we dive deeply into the problem to provide a thorough and effective solution. Learn more about our White-Glove Support.
Strategic Business Services
Our strategic business services provide expertise that is unmatched and scales with your business to enhance customer experience, operational agility, and workforce enablement.
We integrate business strategy with execution of initiatives driven by data, people, process, and technology. Learn more about Strategic Business Services.
Feature Shop Services
Our feature shop services deliver custom-developed wraparound technology solutions designed to increase efficiency and enhance user experience for your business.
Learn about our Feature Shop Services and existing solutions here.
We’re industry veterans with a focus on relationships.
We have more than 60 combined years of experience in the distribution industry, and we believe in implementing the right solutions for your business, not the solution with the best sales team.
Relationships matter, and we pride ourselves on the relationships we have with both our ERP partners and our clients. Our commitment to transparency also means you’re always getting exactly (and only) what you need.
Danny Kindle, PMP
Principal
Tim Zuccarell, PMP
Principal
Andrew Timmons, PMP
Managing Consultant
Darren Morrison
Managing Consultant
Derek Jones
Senior Consultant/Account Executive
Trevor Stine
Senior Consultant
Meghan Blanton
Customer Success Manager
How to get started with BDC
Consult
This is a quick, easy consultation. We respect the value of your time, so we start by getting to understand your needs as you see them and ensuring that we’re a good fit. Even if we don’t end up working together, our aim here is to provide you with some direction and insight.
Discover
We conduct a multi-day on-site discovery of your people, processes, and technology. We then identify the solutions that will work best for you and create a roadmap for implementation that provides a stable foundation to operate from.
Implement
We implement better technologies and processes, which involves a holistic, whole-system approach, working directly with end users. This is also where we teach you how to fish, optimizing the way data, people, processes, and technology work together.
Ongoing Support
We provide highly responsive help-desk support services, operational consulting, business systems liaison, services, IT guidance and other operations support services, continuously improving and helping you seize opportunities.