A Big Picture Approach to solving complex business problems.
Our holistic approach to consulting connects you to all the resources you need to take your business to the next level, from stabilization through transformation and innovation.
We are a trusted partner that recognizes real change requires continued attention, and our approach is focused on strategic alignment, implementation and ongoing support.
Our Big Picture Approach enables innovation, ensures stabilization, and unlocks transformation.
We start by taking a deep dive into your current state so that we can identify opportunities for system utilization and process improvement.
Through this process we:
- Document and assess your systems utilization and all operational processes
- Look at everything from your orders to cash, forecasting, warehouse operations, and inventory management
Then we work to identify opportunities for system utilization and process improvement.
Through this part of the process, we:
- Create process and system recommendations
- Develop a roadmap for operational improvement, including implementation and system initiatives
We implement better technologies and processes, which involves a holistic, whole-system approach, working directly with end users.
- Operational process improvement consulting
- Project management and execution of planned initiatives
- Execution and implementation of selected initiatives
- Highly responsive help-desk support services and operational consulting
- First level initial contact on applications/systems as your business systems liaison
- Manage escalated tickets to vendor, ensuring proper ticket resolution
- IT Guidance, System, Power BI and SQL reporting support
Our customer-centric services
Critical business systems support
Our First-line Helpdesk Support for your critical business application and systems delivers responsiveness and optimal uptime.
Acting as your business systems support liaison, we use a root cause problem solving approach which is a key differentiator that leverages our systems, operational and industry experience.
We take the manual data work you do today and automate it.
Our integration solutions work within your applications to drive business process automation, consolidate company reporting and improve data integrity by streamlining all your business logic into standard procedures.
Software selection & implementation
Our system selection approach is functional requirement and business process based, connecting your current and future business needs with reliable and scalable systems.
Our implementation services are considered “white glove” in the industry due to our detailed and consistent approach.
Supply chain services
Tackle complex distribution challenges around planning, inventory, warehouse, fleet, route planning and delivery execution.
We can accomplish this through our holistic data driven approach to process and systems analysis and continuous improvement.
Strategic business services
Enhance your customer experience, operational agility and workforce enablement by integrating business strategy with purposeful execution of business initiatives driven by data, people, process and technology.
Our experience includes successful business and people leadership from Accounting and Administration to Operations, Sales and Marketing.
We’re industry veterans with a focus on relationships.
We have more than 60 combined years of experience in the distribution industry, and we believe in implementing the right solutions for your business, not the solution with the best sales team.
Relationships matter, and we pride ourselves on the relationships we have with both our ERP partners and our clients. Our commitment to transparency also means you’re always getting exactly (and only) what you need.
Danny Kindle, PMP
Tim Zuccarell, PMP
Andrew Timmons, PMP
Senior Consultant/Account Executive
How to get started with BDC
This is a quick, easy consultation. We respect the value of your time, so we start by getting to understand your needs as you see them and ensuring that we’re a good fit. Even if we don’t end up working together, our aim here is to provide you with some direction and insight.
We conduct a multi-day on-site discovery of your people, processes, and technology. We then identify the solutions that will work best for you and create a roadmap for implementation that provides a stable foundation to operate from.
We implement better technologies and processes, which involves a holistic, whole-system approach, working directly with end users. This is also where we teach you how to fish, optimizing the way data, people, processes, and technology work together.
We provide highly responsive help-desk support services, operational consulting, business systems liaison, services, IT guidance and other operations support services, continuously improving and helping you seize opportunities.